S1 E4 Harleys, Caring for Children and the Royal Airforce

Welcome to another episode of "Off Script," where we peel back the layers to reveal the stories behind the people powering Claims Consortium Group (CCG) and Synergy Cloud. In this episode, Jeremy Hyams sits down with John Chugg, affectionately known as 'Chuggy,' the Service Delivery Team Leader for our IT department at CCG.

John Chugg plays a crucial role in our IT department, coordinating with other team leaders and managers across the business, and overseeing the IT helpdesk. Known for his distinctive look—standing 6 feet tall with a mohawk and riding a Harley—Chuggy ensures that the IT team is seen as more than just a faceless entity. 

Jeremy Hyams and our CEO, Matt B, are frequent customers of the IT helpdesk, often requiring assistance with home tech conundrums. But which of them goes through more mobile phones?