S2 E5 Aspiring Journalist to Building Networks

In this episode of Off Script, we sit down with Ian, our Head of Supply Chain, to explore the incredible world behind our supplier services and network operations.

From managing hundreds of suppliers nationwide to building specialist networks for roofing, fencing, and brickwork, Ian and his team ensure every customer claim is handled efficiently and expertly. We also discuss innovative technology like laser cleaning for heritage buildings, and how AI could transform processes like scoping and auditing.

Beyond the logistics, Ian shares his journey from aspiring journalist to insurance leader, and his passion for making claims more accessible, efficient, and appealing to the next generation of talent.

Tune in for insights, stories, and a glimpse into the people driving our business forward.

Work for CCG and fancy being a guest on the next series? Head to the Internal Comms Hub to let us know.